Privacy Policy

Who we are

This website is operated by The Media Lounge Ltd, trading as Seemus ("we", "us", "our"). Our registered address is in London, United Kingdom. You can contact us at johnwatson@seemus.co.uk.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What data we collect

We only collect personal data that you provide directly to us. This includes:

• Contact form submissions — your name, email address, and message content.
• Email correspondence — any information you include when emailing us directly.

We do not use tracking cookies, analytics scripts, or advertising pixels. We do not collect browsing behaviour, device fingerprints, or any data without your active input.

How we use your data

We use the information you provide solely to:

• Respond to your enquiry or message.
• Provide services you have engaged us for.
• Send you a confirmation email acknowledging receipt of your message.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your data under the following lawful bases:

• Legitimate interests — to respond to enquiries and manage client relationships.
• Contract performance — to deliver services you have requested.
• Legal obligation — where we are required by law to retain certain records.

Email delivery

Contact form submissions are processed via Resend (resend.com), an email delivery service. Your name, email address, and message are transmitted to Resend's servers solely to deliver the email to us and send you a confirmation. Resend processes this data as a data processor on our behalf. Please refer to Resend's Privacy Policy for details of their data handling.

Data retention

We retain contact enquiries for up to 24 months from receipt, after which they are securely deleted. Data relating to active client engagements is retained for the duration of the engagement and for up to 6 years thereafter for legal and accounting purposes, in line with UK statutory requirements.

Your rights

Under UK GDPR you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data where we have no lawful reason to retain it.
• Restriction — ask us to limit how we use your data in certain circumstances.
• Objection — object to processing based on legitimate interests.
• Portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, email us at johnwatson@seemus.co.uk. We will respond within 30 days. If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent revision. Continued use of the website after any changes constitutes acceptance of the updated policy.

Contact

For any questions about this policy or how we handle your data, please contact:
The Media Lounge Ltd
London, United Kingdom
johnwatson@seemus.co.uk