Terms of Service

About these terms

These Terms of Service ("Terms") govern your use of the websites operated by The Media Lounge Ltd, trading as Seemus, and any services we provide to you. By using our website or engaging our services, you agree to these Terms.

The Media Lounge Ltd is a company registered in England and Wales. You can contact us at johnwatson@seemus.co.uk.

Our services

We provide the following professional services:

• Web design and UI/UX design
• Web and application development
• Brand identity and graphic design
• Digital marketing and SEO
• Custom web application development (The Media Lounge)
• Custom clothing printing and embroidery

The scope, deliverables, timeline, and fees for any engagement are agreed in writing (email or a formal proposal) before work begins. These Terms apply alongside any such agreement.

Quotes and payment

All quotes are valid for 30 days from the date issued unless otherwise stated. Prices are quoted in GBP and exclusive of VAT unless stated otherwise.

Unless agreed otherwise in writing, our standard payment terms are:

• 50% deposit required before any work commences.
• 50% balance due on completion and prior to final delivery or go-live.

Invoices are due within 14 days of issue. Late payments may incur interest at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Client responsibilities

To enable us to deliver work on time and to a high standard, you agree to:

• Provide all necessary materials, content, and feedback promptly and in the agreed format.
• Assign a single point of contact with authority to approve work on your behalf.
• Respond to requests for feedback or approvals within a reasonable timeframe (typically 5 working days).
• Ensure all content and materials you provide are accurate and that you have the right to use them.

Delays caused by late supply of materials or approvals may affect delivery timelines and could result in revised costs, which will be communicated in advance.

Intellectual property

Upon receipt of full payment, all intellectual property rights in the final deliverables created specifically for you transfer to you. This includes design files, code, and written content produced as part of the agreed scope.

We retain the right to use completed work in our portfolio and promotional materials unless you request otherwise in writing prior to project completion.

Any third-party assets used in your project (fonts, stock images, icon libraries, open-source libraries) remain subject to their respective licences. We will inform you of any licences that require your ongoing management.

Until full payment is received, all intellectual property in the work remains with The Media Lounge Ltd.

Revisions and changes in scope

Each project includes a defined number of revision rounds as agreed in writing. Revisions are changes to work already completed within the agreed scope — they are not additions to the scope.

Requests that fall outside the agreed scope will be treated as a change request and quoted separately. No out-of-scope work will begin without written agreement on cost and timeline.

Website hosting and maintenance

Unless we have a specific ongoing hosting or maintenance agreement with you, we are not responsible for the ongoing performance, security, or uptime of any website or application after it has been delivered and handed over to you.

We recommend you maintain up-to-date backups, software updates, and appropriate security measures for any live system. We are happy to provide ongoing support under a separate retainer.

Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the engagement that is not publicly available. This obligation continues after the engagement ends.

Limitation of liability

To the maximum extent permitted by law, The Media Lounge Ltd's total liability for any claim arising from our services is limited to the fees paid by you for the specific work giving rise to the claim.

We are not liable for any indirect, consequential, or incidental losses including loss of profit, loss of revenue, loss of data, or business interruption, whether arising from contract, tort, or otherwise.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Termination

Either party may terminate an engagement with 14 days' written notice. In the event of termination, you will be invoiced for all work completed up to the termination date, calculated on a pro-rata basis against the agreed fee. Any deposit paid is non-refundable.

We reserve the right to terminate immediately if you breach these Terms or fail to make payment by the due date.

Use of our website

You may use this website for lawful purposes only. You must not use it in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity.

We reserve the right to suspend or remove access to the website at any time and without notice.

Changes to these terms

We may update these Terms from time to time. The date at the top of this page reflects the most recent revision. For active engagements, we will notify you of any material changes. Continued use of our website or services after any changes constitutes acceptance.

Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For any questions about these Terms, please contact:
The Media Lounge Ltd
London, United Kingdom
johnwatson@seemus.co.uk